Fix Error Retrieving Information From Server [RH-01] – Google Play Store

Hey, are you facing error retrieving information from server RH-01 then you are the right place. Because today in this article we are going to share how to fix error retrieving information from server RH-01 on android device. Daily there are lots of Android smartphone users are reported an issue about this error. It is one of the common error for android device users, especially for custom ROM users.

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As you all know nowadays android is one of the most used smartphones in all over the world. Because of it comes with a user-friendly interface and very easy to use if you are a beginner in the Android world. An Android operating system is leading the world of a smartphone with iPhone and Windows smartphones.

Error Retrieving Information From Server RH-01

When you purchase a new Android smartphone you notice that the google play store app is already installed on your device. You can use the google play store for download various applications and games on your android device. There are millions of applications available for download but due to some bug or software issue on a device, you may face this error. Mostly you facing this error during downloading and installing the application.

rh-01

Daily there are lots of Android smartphone users search on google play store about how to fix error retrieving information from server RH-01. And you can find the so many articles, forums, blogs and videos for fix this error. But some of the methods provided this source is not working for all users. So we are decided to share working tricks for solve error retrieving information from server RH-01.

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If you are one of those android users who facing the error [RH-01] while open the google play store on your android smartphone device then now don’t worry. Here you can find the latest working methods to fix this error on your smartphone. But before going to solve this problem first you need to know what this error occurs on your android smartphone.

Reasons To Occurs RH-01 Error

When you want to download or install a new application on the android device you face the error with some code like RH-01. There are lots of reasons for facing this error on your device and it’s different reasons for different devices. So it is very difficult to say that this particular problem responsible for this error. But some of the common reasons for facing this error code is given below. So you can easily fix error retrieving information from server RH-01 on your Android device.

  1. Custom ROM Installed on your device
  2. Older version of play store installed
  3. Software not updated
  4. Android version not compatible with your device
  5. Third-party apps may be interfering google play store.

Fix Error Retrieving Information From Server RH-01

There are lots of solutions are available for fix this error so now don’t worry after applying below methods you can easily fix this error.

  1. Refresh Google Play Store
  2. Set Correct Date and Time
  3. Remove Google Account
  4. Reset Your device
  5. Sync Calendar
  6. Change your internet Connection
  7. Refresh Google Service Framework
  8. Refresh Google Play Service

Here we listed all possible solution for fix this error. Maybe some of the tricks you tried already so try to fix this error by this possible methods.

If you need a detailed guide with an image for fix this error then below you can find the step by step guide.

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Method 1: Refresh Google Play Store

Try to refresh your google play store app is a very common method to fix this error. You can easily fix this error by this method.

You simply need to follow below step by step process to refresh google play store.

  • First, open the setting app on your android smartphone.
  • Find the Application Manager option and click on it.
  • Here you can see the list of applications installed on your device.
  • In this list find the google play store app and open it.
  • There are four options are displayed like force stop, uninstall, clear data and clear cache.
  • For clear data first, click on the force stop option to stop the running process of google play store.
  • After stop click on the clear data and then clear cache option.
  • Once you successfully clear data in play store you need to reboot your device.
  • That’s it you successfully clear data of google play store application.

Method 2: Correct Date and Time

If your android device is not set to correct date and time then you definitely face this error. Because of the when date of the play store server is not matched with the date of your android device you face this error. In short, you face this error due to nonagreement date and expired license of your device.

For correct date and time of android smartphone device, you need to follow below step by step process.

  • Open the setting app on your android smartphone.
  • Go to the additional setting and select the date and time option.
  • Here you need to check the current date, time and time zone of your device.
  • If time is incorrect then you need to turn off the automatic date and time option and set correct date, time and time zone.
  • After changing it to correct simply click on the save button.
  • That’s it you successfully correct date and time on your android device.

After that, if possible then restart your device to successfully update date and time to your device and try to install an app.

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Method 3: Remove Google Account

After set the correct date & time and clear the data of google play store if you are still facing the error then try to remove your existing Google account and again sign in with your username and password.

For remove existing Google account of your Android smartphone device, you need to follow below step by step process.

  • Open the setting app on your android smartphone.
  • Find the Accounts option available at the last.
  • Click on to the google account and you can find the list of google account linked to your Android device.
  • For remove account long press it and restarts your android device.
  • After successfully restart your android device again go to settings >> accounts > google account and click on add account button.
  • Enter the Gmail email id and password to log in.
  • That’s it you successfully remove google account and add it again.

Method 4: Reset Your Device

Factory reset your android device is the best way to fix this error. Before going to reset android device make sure you need to backup all data to a safe place. Because of if you reset your android device all data will be deleted and your device work as a new device.

  • For resetting your android device you need to follow below step by step process.
  • Open the setting app on your android smartphone.
  • Find the Backup & Reset option from a list of options.
  • Now click on the Factory data reset option and confirm by click on the reset phone option.
  • The process for factory reset your device and it takes maximum up to 5 to 10 minutes to complete.
  • After successfully complete the process again open setting app and add your google account to above method.

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Method 5: Reboot Device in Safe Mode

By reboot your android device in safe mode some third-party apps will be disable or a temporary time and in case if third party app will ocuring this error then it can be fix. For reboot in safe mode you need to follow below step by step process.

  • First turn off your android device.
  • Now press power button and volume down key at same time.
  • Within a few seconds a popup message will be appear and you need to click on ok button.
  • That’s it you sussessfully reboot your device in safe mode.

Note: After reboot in safe mode you again need to restart your device for came back from safe mode to normal mode.

Final Words:

I hope guys you successfully fix error retrieving information from server RH-01 on your android device. After following above methods you still facing the RH-01 error on your device then comment below for more help. If you like this article then don’t forget to share with your friends. Thanks for visitng Express Tricks blog. Keep visiting for more interesting updates and latest news.

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